Website AMC · Mumbai
Website AMC services that keep your site updated, secure and backed up.
One annual maintenance contract covers updates, security checks, off-server backups, bug fixes and small content changes, with a short report every month. The same Mumbai team looks after your site every month, including sites we didn’t build.
What is a website AMC?
A website AMC (annual maintenance contract) is a yearly agreement in which a team looks after your website for a fixed fee. It typically covers CMS, theme and plugin updates, security monitoring, off-server backups, uptime and SSL monitoring, bug fixes and small content changes, with regular reporting. It replaces paying per emergency with planned, preventive care.
What does ABC Designs’ website AMC include?
ABC Designs has designed, built and supported business websites from Andheri East, Mumbai since 2012. Our website AMC covers updates and patching, security monitoring, backups and restores, speed checks, content changes, bug fixing, ecommerce care and renewals tracking, for WordPress, Laravel, custom-built and ecommerce sites. Every plan includes uptime and SSL monitoring and a monthly report, and starts with a free health check.
Same team, every month, since 2012.
01 — Diagnosis
Why regular maintenance costs less than emergency fixes
Most website emergencies are avoidable. Paying per emergency is slower and costlier too, because a new developer has to learn your site before fixing it.
Hacked through an old plugin
You’ll notice: spam pages, redirects or a browser security warning on your site.
How we fix it: Tested updates every month (weekly for stores), plus malware scans and login protection.
An expired SSL certificate
You’ll notice: visitors see a “Not secure” warning and leave.
How we fix it: SSL renewal and expiry monitoring on every plan.
A missed hosting or domain renewal
You’ll notice: the site or email suddenly stops working.
How we fix it: Domain, SSL and hosting renewal dates tracked for you.
Broken forms nobody noticed
You’ll notice: enquiries drop for weeks before anyone checks the contact form.
How we fix it: Regular form and email delivery checks, with fixes included.
No backup when you need one
You’ll notice: a crash or bad update, and nobody knows where the last backup is.
How we fix it: Scheduled off-server backups, with restores handled by our team.
Your developer has moved on
You’ll notice: small changes take weeks because nobody knows the site.
How we fix it: The same team every month, so your site is never a stranger to us.
02 — What’s included
Website AMC services we cover
Eight services, combined into one annual plan. The free health check decides which plan fits your site, and the scope is written down before you pay.
Updates & Patching
01Core, theme, plugin, framework and package updates, with a backup taken first and changes tested before going live.
- Backup before every update
- Tested before going live
- Rollback if anything breaks
You get: Up-to-date software without surprises
Security Monitoring
02Malware scans, login protection, file change alerts and clean-up if something gets through.
- Regular malware scans
- Login protection
- File change alerts and clean-up
You get: A site that’s much harder to hack
Backups & Restore
03Scheduled backups of files and database kept off your server, with restores handled by our team.
- Weekly or daily backups, by plan
- Stored off the server
- Restores done for you
You get: A way back from any failure
Speed Checks
04Regular page speed checks and fixes for slow pages, heavy images and scripts.
- Core Web Vitals checks
- Image and script fixes
- Quarterly or monthly, by plan
You get: A site that stays fast
Content Changes
05Text, image, banner and page updates within your monthly support hours.
- Text and image edits
- Banner and offer updates
- Requests by email or WhatsApp
You get: Updates without hiring a developer
Bug Fixing
06Broken forms, layout issues, email delivery problems and errors, found and fixed.
- Form and email delivery checks
- Layout and browser fixes
- Error log reviews
You get: Problems fixed, not left for weeks
Ecommerce Care
07Checkout and payment gateway checks, order email tests and stock sync issues for online stores.
- Checkout and payment testing
- Order email tests
- Stock sync checks
You get: A store that keeps taking orders
Renewals Tracking
08Domain, SSL and hosting renewal dates tracked, so nothing expires by accident.
- Domain renewal reminders
- SSL renewal
- Hosting renewal tracking
You get: No surprise expiries
03 — Plans
Website AMC plans compared
Three plans, matched to what your website does. All plans include uptime and SSL monitoring and a monthly report.
| Included | Essential | Business | Ecommerce |
|---|---|---|---|
| Best for | Brochure and small business sites | Lead generation sites with regular updates | Online stores and booking sites |
| Updates & security patches | Monthly | Monthly | Weekly |
| Backups | Weekly | Daily | Daily |
| Uptime & SSL monitoring | Yes | Yes | Yes |
| Content changes | Small edits | Included support hours | Included support hours |
| Speed & SEO health check | Quarterly | Monthly | Monthly |
| Checkout & payment testing | — | — | Yes |
| Monthly report | Yes | Yes | Yes |
Plans are billed annually in INR. Hosting and third-party licences are quoted separately unless included. Want hosting and maintenance under one bill? See AWS cloud hosting →
04 — Our process
How our website AMC works
Every AMC follows the same six steps, from the first health check to the annual review before renewal.
-
Step 1 · Before anything else
Free health check
- Review the site, hosting and plugins
- Check backups and security
- Share findings with you
Deliverable: Health check findings
-
Step 2 · Agree
Choose a plan
- Plan recommendation
- Scope and support hours confirmed
- Response times agreed in writing
Deliverable: Written scope + annual quote
-
Step 3 · Start
Onboarding
- Full backup taken
- Monitoring set up
- Urgent issues from the check fixed
Deliverable: Site protected and monitored
-
Step 4 · Every month
Monthly care
- Scheduled updates and checks
- Backups on schedule
- Change requests by email or WhatsApp
Deliverable: Logged maintenance work
-
Step 5 · Every month
Report
- Updates applied
- Uptime and backups
- Items needing your attention
Deliverable: A short monthly summary
-
Step 6 · Before renewal
Annual review
- What changed this year
- Suggested improvements
- Plan adjusted to your needs
Deliverable: Annual review + next-year plan
05 — Timelines
How quickly does a website AMC start?
Your site is protected from onboarding: a full backup is taken and monitoring is switched on before routine work begins. Anything urgent found in the health check is fixed during onboarding.
Review. We check the site, hosting, plugins, backups and security, and share what we find.
Protect. Full backup, monitoring set up, and urgent issues from the health check fixed.
Maintain & report. Scheduled updates, checks and backups, change requests handled, and a monthly report.
Typical sequence, not a guarantee. Bars are illustrative.
06 — Reporting
What your monthly AMC report covers
Every plan includes a short monthly report in plain language. These are the numbers it covers.
| Metric | Why it matters | Source |
|---|---|---|
| Updates applied | Outdated software is one of the most common ways sites get hacked. | Maintenance log |
| Uptime | Whether visitors could reach your site all month. | Uptime monitoring |
| Backups completed | Proof that a recent copy of your site exists off the server. | Backup logs |
| Security scans | Malware and suspicious file changes caught early. | Security monitoring |
| Page speed | Slow pages lose visitors and rankings. | PageSpeed Insights |
| Changes & fixes done | What you asked for, and what we fixed on our own. | Request log |
| Upcoming renewals | Domain, SSL and hosting dates, so nothing expires. | Renewals tracker |
07 — AMC by website type
What we prioritise depends on what your website does
Brochure & small business sites
The site has to look current and work, without anyone in-house watching it.
FOCUS · Updates, backups, small edits
Lead generation sites
A broken form means lost enquiries.
FOCUS · Form checks, uptime, monthly speed checks
Ecommerce stores
Every hour of downtime is lost orders.
FOCUS · Weekly patches, checkout testing, daily backups
Booking sites
Customers book online and expect confirmations to arrive.
FOCUS · Booking flow and email checks
WordPress sites
Plugins and themes need regular, tested updates.
FOCUS · Safe updates, security, speed
Sites built by others
The original developer or agency is no longer around.
FOCUS · Health check, documentation, stabilising
08 — Our standards
Website AMC: what we do, and what we never do
An AMC only works if you can trust it. These are the standards behind every plan.
We always
- Take a backup before every update
- Store backups off your server
- Put scope, support hours and response times in writing
- Send a monthly report
- Keep your domain, hosting and accounts in your name
We never
- Run untested updates on your live site
- Use pirated themes or plugins
- Charge for work outside your plan without approval
- Hold your site or data if you leave
- Promise 100% uptime
09 — Pricing
How much does a website AMC cost in India?
Cost depends on your platform, number of pages, plugins, integrations and how many changes you need each month. After a free health check, you get a fixed annual price in INR.
Essential
Fixed annual price
For brochure and small business sites.
- Monthly updates and patches
- Weekly backups
- Uptime and SSL monitoring
- Small edits + monthly report
Business
Fixed annual price
For lead generation sites with regular updates.
- Everything in Essential
- Daily backups
- Included support hours
- Monthly speed and SEO check
Ecommerce
Fixed annual price
For online stores and booking sites.
- Everything in Business
- Weekly updates and patches
- Checkout and payment testing
- Faster response
What changes the price: platform · number of pages · plugins and integrations · monthly change volume · response time. Hosting and third-party licences are quoted separately unless included.
10 — Tools
The tools behind your AMC
Standard, reliable tools, set up so you keep access to your own site data.
11 — Who does the work
The same team, every month
Your site is looked after from our Andheri East office by the people who design and build websites, so issues are fixed by someone who understands the code.
Web developers
Run updates, fix bugs, forms and speed issues, and make the content changes in your plan.
Hosting and security engineers
Handle monitoring, backups, restores, SSL and malware clean-up.
A named account manager
Takes your requests by email or WhatsApp, confirms timelines and sends your monthly report.
12 — FAQ
Website AMC: frequently asked questions
Still unsure? Ask for a free health check and we’ll answer them for your site specifically.
What does AMC mean for a website?
A website AMC is an annual maintenance contract: a yearly agreement, for a fixed fee, covering updates, security, backups, uptime monitoring and small changes to your website.
How much does a website AMC cost in India?
It depends on the platform, number of pages, plugins, integrations and how many changes you need each month. After a free health check we give you a fixed annual price in INR, so there are no surprise bills during the year.
Which platforms does your AMC cover?
WordPress, Laravel and other custom-built sites, and ecommerce stores. We confirm the platform and its plugins or packages during the free health check.
Can you take over a site built by another company?
Yes. Many clients come to us after their original developer or agency became unavailable. We start with a health check, fix anything urgent during onboarding, then move the site onto a regular plan.
Is hosting included in the AMC?
No, hosting is optional. You can keep your current host, or move to our managed AWS cloud hosting so hosting and maintenance sit under one plan and one team.
What is not included in a website AMC?
New features, new pages beyond your included hours, redesigns and third-party licence fees are not included. They are quoted separately and confirmed with you before any work starts.
How do I request changes?
Send requests by email or WhatsApp to your account manager. They confirm the timeline, and update you when the change is done.
How fast do you respond to urgent issues?
Response times depend on your plan and are agreed in writing when you choose it. Higher plans get faster response, and urgent issues such as a site being down always take priority.
What is the difference between a website AMC and website maintenance?
A website AMC is maintenance under a yearly contract with a fixed scope and fee. If you only need a one-off fix without an annual contract, see our website maintenance and support service.
How often are backups taken?
Weekly on the Essential plan and daily on the Business and Ecommerce plans. Backups are stored off your server, so they survive if the server fails.
Will I get a report?
Yes. Every plan includes a short monthly report covering updates applied, uptime, backups and anything that needs your attention.
Can you guarantee my site will never go down?
No. No one can honestly promise 100% uptime, because hardware, networks and software all fail occasionally. We reduce the risk with monitoring, tested backups and regular updates, and we respond quickly when something does go wrong.
13 — Glossary
Website AMC terms, explained simply
- AMC
- Annual maintenance contract: ongoing care for a fixed yearly fee.
- Off-server backup
- A copy of your site stored somewhere other than its own server, so it survives a server failure.
- Uptime
- The share of time your website is online and reachable.
- SSL certificate
- Encrypts data between visitors and your site and shows the padlock in browsers; it must be renewed.
- Plugin
- An add-on that extends a CMS like WordPress; outdated plugins are a common security risk.
- Malware
- Malicious code that can steal data, redirect visitors or damage your site.
- Support hours
- The time included in your plan each month for content changes and small tasks.
- Health check
- A review of your site, hosting, plugins, backups and security before a plan is agreed.